Fieldhouse Farm, Dunnings Lane, West Horndon, Brentwood, Essex CM13 3HE
01277 811022

Shipping & Returns


Carriage – Orders of stock items usually dispatched same day on orders made before 12 noon. All carriage charges apply to delivery within the United Kingdom only.

Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods howsoever caused. Time for delivery shall not be of the essence. The Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer.

Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

In the event that the Seller is found to have a liability under these Terms and Conditions, or under Statutory law, this liability shall be limited to the excess (if any) of the costs to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the price of the Goods.

If the Buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at the time stated for delivery then, without prejudice to any other right or remedy available to the Seller, the Seller may:-

Store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage: or (i) Sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the Contract price or charge the Buyer for any shortfall below the Contract price.

Damages, Shortages or Non-Delivery

Damage or Short Delivery – Damage and/or shortages must be noted on carrier’s delivery sheet immediately and notice in writing given to Seller within 3 days of receipt of goods.

Non Delivery – Claims for non-delivery must be made in writing to the Seller within 3 days of date of dispatch shown on invoice.

Return of Goods: All goods to be returned must be authorised before return. No unauthorised returns will be accepted. To arrange a return please contact us on 01277 811022 or e-mail

All goods returned within 14 days unless faulty or damaged in transit, will receive a full refund, less carriage costs. If returned after 14 a 15% restocking fee will be also be deducted. Once a return has been authorised please return the goods to our address below.

All goods already despatched and received by the Buyer will be the responsibility of the Buyer to return. The cost of the original delivery will be deducted from any refunded monies, plus 15% of the value of the goods for restocking fees if returned after 14 days

All goods already despatched but still with our courier service, will incur an additional carriage charge. The cost of the original delivery will be deducted from any refunded monies, plus 15% of the value of the goods for administration fees. All amounts stated exclude VAT.

All returned goods that are not faulty must be unused, in good condition and returned in the original UNDAMAGED packaging or they will not be accepted for a credit.

Sevac Ltd
Fieldhouse Farm
West Horndon
Essex CM13 3HE

Tel: 01277 811022 | Email:


Payment must be made in advance. We accept all major credit cards including JCB, MasterCard, Visa, Maestro, Visa Electron and PayPal.